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Billing Cycles

BlockDB offers flexible billing options:
  • Monthly: Standard billing cycle for subscription plans
  • Annual: Discounted pricing for annual commitments
  • Custom: Enterprise customers may have custom billing arrangements
Billing cycles align with your plan start date. CU allowances reset at the beginning of each billing period.

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Payment Methods

  • Credit card: Available for standard plans
  • Invoice-based billing: Available for enterprise customers
  • Wire transfer: Available for enterprise customers with custom arrangements
Contact [email protected] to discuss payment method options for your plan.

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Usage Monitoring

Monitor your usage through multiple channels:

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Usage Endpoint

Query the GET /usage endpoint for comprehensive usage statistics:
  • Current CU consumption
  • Remaining CU quota
  • Usage breakdown by dataset
  • Billing period information
  • Rate limit status

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BlockDB Admin Panel

Account holders can access the BlockDB Admin Panel for:
  • Detailed usage reports and analytics
  • Historical consumption trends
  • Invoice history and payment management
  • Plan and subscription management
  • API key management
The Admin Panel provides visual dashboards and exportable reports for usage analysis and budgeting.

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Invoice Management

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Accessing Invoices

  • Admin Panel: Download invoices directly from your account dashboard
  • Email: Invoices are sent to your registered email address

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Invoice Details

Invoices include:
  • Billing period dates
  • Plan charges
  • Usage package purchases (if applicable)
  • Payment due date and terms

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Payment Terms

  • Standard plans: Payment due within 30 days of invoice date
  • Enterprise plans: Custom payment terms available
  • Auto-pay: Available for credit card payments
Late payments may result in service interruption. Monitor your account and payment status to avoid disruptions.

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Overage and Additional Packages

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CU Allowance Exhaustion

When your monthly CU allowance is exhausted:
  • Hard limits: API requests return 429 Too Many Requests
  • No automatic charges: You control when to purchase additional packages
  • Service interruption: API access is blocked until additional packages are purchased

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Purchasing Additional Packages

Additional CU packages can be purchased:
  • Admin Panel: Self-service package purchase
  • Support: Contact [email protected] for custom package sizes
  • Immediate activation: Packages activate immediately upon purchase
Monitor your CU consumption proactively to purchase additional packages before reaching your limit and avoid service interruptions.

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Enterprise Billing

Enterprise customers may have:
  • Custom billing cycles: Aligned with your fiscal calendar
  • Volume discounts: Reduced pricing for high-volume usage
  • Dedicated account management: Personal support for billing questions
  • Custom payment terms: Extended payment terms and methods
  • Consolidated invoicing: Multiple accounts or departments on single invoice
Enterprise customers can work with BlockDB to design custom billing arrangements that align with their procurement and accounting processes.

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Cost Optimization

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Budget Planning

  1. Monitor usage trends: Use the Admin Panel to track consumption patterns
  2. Set up alerts: Configure notifications when approaching CU limits
  3. Plan for spikes: Account for seasonal or event-driven usage increases
  4. Review delivery methods: Consider Archive Delivery for bulk data needs

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Usage Alerts

Configure alerts for:
  • CU consumption thresholds (e.g., 80% of allowance)
  • Rate limit approaching
  • Billing period ending
  • Invoice ready for review

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Support

For billing questions or issues:
  • Email: [email protected]
  • Admin Panel: Submit support tickets directly
  • Enterprise: Contact your dedicated account manager

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See Also