1
Verify Authorization header
Ensure requests include
Authorization: Bearer <API_KEY> and no stray whitespace or quotes around the key.2
Check key and entitlements
Confirm the key is not revoked, copied in full, and that your plan includes the datasets and chains you are calling. If unsure, email support@blockdb.io to verify or rotate the key.
3
Test with minimal cURL
4
Escalate with context
Share timestamp (UTC),
request_id, and a minimal reproduction to support.